Delete your LiverySuite account
For drivers and staff who use the LiverySuite Driver or LiverySuite Admin apps, and for operator accounts. LiverySuite LLC publishes both apps.
How to ask
Your account was created by the company you drive or work for (your operator), so there is no sign-up or delete button in the apps. To have your account deleted:
- Email admin@liverysuite.com from the email address you sign in with, with the subject "Delete my account".
- Include your name and the company you drive or work for.
- We confirm the request with you and with your operator, then delete the account.
We reply within 10 business days and complete the deletion within 45 days. If you only want to stop using the apps right away, your operator can deactivate your account, which signs you out of every device.
Operators who want to close their whole company account should email the same address from the account owner's email.
What is deleted
- Your sign-in: email address, password, two-factor settings, and app sign-ins on every device
- Your profile: name, phone number, photo, and the documents your operator uploaded for you
- Your location history and the record of who viewed it
- Push notification tokens for your devices
What is kept, and for how long
Some records belong to your operator's business and must be kept by law, even after your account is deleted: trips you drove or booked, payments, invoices, and driver earnings and payouts. They are kept as long as needed for legal, tax and accounting purposes, then deleted. Location history is deleted after 90 days in any case.
See our Privacy Policy for everything we collect and how long we keep it.