Your receipt
A receipt arrives by email about an hour after your trip is closed out, itemising the fare, any extras, tolls, and tips. You can download it again at any time from the trip in your account.
Rating and tipping
The same email has stars you can tap straight from your inbox, and a box for a comment. Your driver sees the rating and the comment. Your company may reply to a review.
You can add a tip afterwards if you did not give one in the car. Tips go to the driver in full. There is a short window after the trip to add one — a couple of days, not indefinitely.
Left something behind
Contact your chauffeur company directly, using the number on your confirmation. Drivers log items found in the car, so the sooner you call the better the odds.
Too many emails
Every email has a preferences link at the bottom where you can turn individual types off, or unsubscribe entirely. Signed in, the same controls are in your notification settings.